Shipping and Handling
Orders ship priority mail, which can take 2-3 days to arrive depending on the postal service in your area. We strive to get your order out as quickly as possible.
Please note, SHOP JAHNI ALI BOUTIQUE is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume HOLIDAY SEASONS (Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Year’s Day).
We do not ship Saturdays, Sundays, or holidays.
Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Year’s Day.
Any orders placed on these days, or AFTER cut-off on the day before, will be PROCESSED the following business day. Please allow a few more days for delivery during this high-volume season to avoid disappointment.
We will continue to ensure your SHOP JAHNI ALI order gets to you as soon as possible, however, we do appreciate your patience!
We currently have 3-5 business day (due to measurements taken to prevent the spread of COVID-19) processing time before all of our orders are shipped from the warehouse.
Tracking My Order
Standard shipping on domestic items is 7-10 business days from order date. This includes our 3-5 business days for processing plus 2-3 business days for delivery.
DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
All orders IN STOCK leave our facility in 1-2 business days (this is determined by volume) Once it has been shipped out, you will receive a tracking number via E-mail automatically.
To track your order please use tracking number emailed to you once your order has been shipped.
If your tracking number does not work visit www.usps.com to manually input your tracking number.
Missing Your Order?
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results.
SHOP JAHNI ALI BOUTIQUE IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
CUSTOMER(S) ASSUMES ALL RESPONSIBILITY ONCE A CONFIRMATION NUMBER IS ISSUED.
PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES.
SHIPPING ADDRESSES CANNOT BE UPDATED ONCE TRACKING HAS BEEN ASSIGNED.
CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.
RETURN TO SENDER
If this occurs, when it arrives, we will reach out to have you reconfirm the address to get it back out to you.
We would be glad to resend an order back to customers but unfortunately customers will have to cover the re shipping charges of $15.
ORDERS SENT BACK AS “UNCLAIMED", "UNABLE TO FORWARD" OR AS "RETURN TO SENDER" ARE SUBJECT TO A $15 RE SHIPPING FEE.
You will receive a PayPal invoice for RE shipping.
Once it is paid, we will reship the item.