No changes will be made once an order has been placed.
Due to the pace of our business, we are unable to make changes to orders once they have been placed.
All items must be received back in its original form. Items must be returned in new and unworn condition, with all original packaging. Items cannot be worn, altered, damaged, AND be free of any stains, odors, pet hairs, or noticeable smells including deodorant and perfume.
All items returned that do not follow these conditions will be returned to the customer at the completion of a reshipment fee.
Once this fee is completed, the denied returned item will be shipped back to the customer.
A small number of heavily discounted items may be marked FINAL SALE in which case they are NOT returnable for store credit.
Returns can be sent to:
Jahni Ali Boutique
2654 W. Horizon Ridge Pkwy.
Suite B5 1005
Henderson, NV 89052
Please be sure to include your order number.
BODYSUITS, SWIMWEAR, LINGERIE, & ACCESSORIES
May not be returned. NO EXCEPTION!
This pertains to items that include any of the above.
TOPS AND DRESSES
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted .
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
Items sent for return that are NOT eligible for store credit will be shipped back to the customer once a reshipment fee has been completed.
If you receive an item that is damaged, please contact customer service immediately by sending an email to: firstname.lastname@example.org